Research
reveals the human truth
Qualitative interviews, landscape mapping, synthesis, workshops, insight reports
I do research, strategy, and narrative design for organizations working on things that are genuinely hard to explain.
I learned research leading human-centered design at IDEO, and narrative in Hollywood, where I worked on how climate shows up on screen. Since then I've worked with the Ethereum Foundation, Good Energy, Disney, the government of Taiwan, and the U.S. State Department — mostly on questions nobody had a clear way to answer yet.
Most projects start in one of three places: you want to understand your audience better, you have research or an insight and need a direction, or you have the story and it isn't landing yet.

I turn tangled complexity into a clear point of view people can believe in.
I translate what you know into what you can do.
I cut through the noise to build the enduring story a brand is known by.
reveals the human truth
Qualitative interviews, landscape mapping, synthesis, workshops, insight reports
translates it into action
Toolkits, playbooks, creative strategies, frameworks, campaigns
ensures that it moves through the world
Positioning, architecture, storytelling, brand narrative, pitch decks